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Refund and Returns Policy
Refund and Returns Policy
Thank you for shopping with us. We value your satisfaction and are committed to providing quality products and services. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 14days from the date you received your item to request a return. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Certain types of goods are exempt from being returned, such as perishable goods, personalized products, or items marked as non-returnable.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved:
- A refund will be processed to your original method of payment within 14 business days.
- Please note that shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at
Phone: [+66-84-3479003]
Email: [ [email protected] ]
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Phone: [+66-84-3479003]
Email: [ [email protected] ]